FAQ

What does ‘Chrome’ and ‘Smoke’ mean (Blue Chrome, Fire Chrome)

Our Chrome lenses are all equipped with a special mirror coating, which creates the mirror like effect. Our Smoke lenses are lenses without this mirror coating.

What are your frames made of?

All Blueprint frames are made of thermal-injected polycarbonate. This ensures the frames are super light and durable. All frames are equipped with a high quality hinge.

Retailers and trying on

If you’d like to first try our sunglasses to see how they fit, you can visit one of our retailers. Please check the Retailers  page for all stores.

Shipping and delivery

Your order will be shipped in a very firm shipping box with various protective materials. You will receive a tracking number once your order is shipped. The standard shipping costs range from € 4,95 to the Netherlands and € 5,95 to most other European countries. All shipping prices and times are displayed prominently at checkout. 

Complaints and Returns

If you’re not happy with your order, you can always return the item(s) within 14 days after the initial sale date. Please use this attached return form. Please fill out this form completely.

  • We ask you to pay the shipping costs of shipping the item(s) back to us
  • The item(s) need to be unused and not damaged, in original retail packaging
  • Refunds will be given to the account number that is known to us
  • Always save your tracking number

Design Your Own products cannot be exchanged or returned.

Warranty

We offer a 2 year limited warranty on all our products. This does not entail damages caused by the user, like scratches and fractures. These type of user damages will therefore not be accepted and/or refunded.

Always send us an email first

to confirm your problem and warranty. You can do this by using this contact form.

Payment Methods

We offer the following payment methods: iDEAL (Netherlands), Visa, Mastercard, American Express, PayPal and MrCash (Belgium). When paying by creditcard or PayPal, there will be a 3% surcharge on the total amount.

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